Smart Facilities Maintenance for Your Properties
Comprehensive, reliable, and 24/7 maintenance solutions for commercial, retail, and strata properties nationwide.
Smart Facilities Maintenance for Your Properties
Comprehensive, reliable, and 24/7 maintenance solutions for commercial, retail, and strata properties nationwide.
Smart Facilities Maintenance for Your Properties
Comprehensive, reliable, and 24/7 maintenance solutions for commercial, retail, and strata properties nationwide.
Trusted by:
Trusted by:
Trusted by:
Delivering Smarter Property Maintenance Solutions
We provide end-to-end property and facilities maintenance, with fast response times, skilled trades, and proven reliability. From emergency call-outs to scheduled upkeep, our team ensures your assets stay functional, compliant, and looking their best — so you can focus on your business.
Years of Experience
Years of Experience
Years of Experience
Work Orders Completed Annually
Work Orders Completed Annually
Work Orders Completed Annually
Average Emergency Response Times
Average Emergency Response Times
Average Emergency Response Times
Emergency Response Coverage
Emergency Response Coverage
Emergency Response Coverage
Our Services
We cover the full spectrum of property maintenance needs, including:
Responsive Repairs
24/7 emergency works to keep your operations running.
Responsive Repairs
24/7 emergency works to keep your operations running.
Responsive Repairs
24/7 emergency works to keep your operations running.
Scheduled Maintenance
Preventive upkeep to extend the life of your assets.
Scheduled Maintenance
Preventive upkeep to extend the life of your assets.
Scheduled Maintenance
Preventive upkeep to extend the life of your assets.
General Repairs & Handyman Services
From small fixes to complex works.
General Repairs & Handyman Services
From small fixes to complex works.
General Repairs & Handyman Services
From small fixes to complex works.
Carpentry & Joinery
Repairs, installations, and fit-outs.
Carpentry & Joinery
Repairs, installations, and fit-outs.
Carpentry & Joinery
Repairs, installations, and fit-outs.
Locksmith Services
Securing properties after damage or tenant changes.
Locksmith Services
Securing properties after damage or tenant changes.
Locksmith Services
Securing properties after damage or tenant changes.
Renovations & Upgrades
Minor refurbishments to major overhauls.
Renovations & Upgrades
Minor refurbishments to major overhauls.
Renovations & Upgrades
Minor refurbishments to major overhauls.
How It Works
We ensure every engagement is aligned with your service requirements, compliance needs, and operational timelines.
#1
Initial Enquiry
You contact us to discuss your facilities maintenance needs — whether it’s ongoing works, responsive repairs, or project-based services.
#1
Initial Enquiry
You contact us to discuss your facilities maintenance needs — whether it’s ongoing works, responsive repairs, or project-based services.
#1
Initial Enquiry
You contact us to discuss your facilities maintenance needs — whether it’s ongoing works, responsive repairs, or project-based services.
#2
Scope & Requirements Review
We review your property portfolio, service expectations, and compliance requirements. This includes site-specific procedures, reporting needs, and agreed response times.
#2
Scope & Requirements Review
We review your property portfolio, service expectations, and compliance requirements. This includes site-specific procedures, reporting needs, and agreed response times.
#2
Scope & Requirements Review
We review your property portfolio, service expectations, and compliance requirements. This includes site-specific procedures, reporting needs, and agreed response times.
#3
Proposal & Agreement
We prepare a tailored service proposal, including scope of works, contractual terms, and pricing structure for approval.
#3
Proposal & Agreement
We prepare a tailored service proposal, including scope of works, contractual terms, and pricing structure for approval.
#3
Proposal & Agreement
We prepare a tailored service proposal, including scope of works, contractual terms, and pricing structure for approval.
#4
Onboarding & Setup
Our team integrates with your processes and systems (e.g., work order portals), assigns dedicated points of contact, and ensures all compliance documentation is in place.
#4
Onboarding & Setup
Our team integrates with your processes and systems (e.g., work order portals), assigns dedicated points of contact, and ensures all compliance documentation is in place.
#4
Onboarding & Setup
Our team integrates with your processes and systems (e.g., work order portals), assigns dedicated points of contact, and ensures all compliance documentation is in place.
#5
Service Delivery
Once the agreement is active, our team is ready to respond to urgent call-outs and scheduled works as per the agreed KPIs and service timelines.
#5
Service Delivery
Once the agreement is active, our team is ready to respond to urgent call-outs and scheduled works as per the agreed KPIs and service timelines.
#5
Service Delivery
Once the agreement is active, our team is ready to respond to urgent call-outs and scheduled works as per the agreed KPIs and service timelines.
Why Businesses Choose Forward Facilities?
Experience, trust, and technology — driving your success.
24/7 Availability
We’re always on call for urgent works.
24/7 Availability
We’re always on call for urgent works.
24/7 Availability
We’re always on call for urgent works.
Proven Reliability
Trusted by leading head contractors and property managers.
Proven Reliability
Trusted by leading head contractors and property managers.
Proven Reliability
Trusted by leading head contractors and property managers.
Let’s Keep Your Properties Running Smoothly
Partner with a team that delivers professional, timely, and quality maintenance services every time.
Let’s Keep Your Properties Running Smoothly
Partner with a team that delivers professional, timely, and quality maintenance services every time.
Let’s Keep Your Properties Running Smoothly
Partner with a team that delivers professional, timely, and quality maintenance services every time.
Frequently Asked Questions
Got questions? We’ve answered some of the most common ones.
What services does Forward Facilities provide?
We offer a full range of facilities and property maintenance services, including 24/7 responsive repairs, scheduled and preventative maintenance, carpentry, locksmith services, electrical and plumbing works, painting, and renovations.
What services does Forward Facilities provide?
We offer a full range of facilities and property maintenance services, including 24/7 responsive repairs, scheduled and preventative maintenance, carpentry, locksmith services, electrical and plumbing works, painting, and renovations.
What services does Forward Facilities provide?
We offer a full range of facilities and property maintenance services, including 24/7 responsive repairs, scheduled and preventative maintenance, carpentry, locksmith services, electrical and plumbing works, painting, and renovations.
How do I request a quote or partnership proposal?
You can reach out via our online enquiry form, email, or phone. For contractual or ongoing service partnerships, we’ll arrange a consultation to review your requirements and prepare a tailored proposal.
How do I request a quote or partnership proposal?
You can reach out via our online enquiry form, email, or phone. For contractual or ongoing service partnerships, we’ll arrange a consultation to review your requirements and prepare a tailored proposal.
How do I request a quote or partnership proposal?
You can reach out via our online enquiry form, email, or phone. For contractual or ongoing service partnerships, we’ll arrange a consultation to review your requirements and prepare a tailored proposal.
Do you offer 24/7 emergency services?
Yes. We have a dedicated team available around the clock for urgent call-outs, ensuring your property issues are resolved quickly and efficiently.
Do you offer 24/7 emergency services?
Yes. We have a dedicated team available around the clock for urgent call-outs, ensuring your property issues are resolved quickly and efficiently.
Do you offer 24/7 emergency services?
Yes. We have a dedicated team available around the clock for urgent call-outs, ensuring your property issues are resolved quickly and efficiently.
What industries do you service?
We work with head contractors, property management and strata groups, retailers, and facilities management companies across Australia.
What industries do you service?
We work with head contractors, property management and strata groups, retailers, and facilities management companies across Australia.
What industries do you service?
We work with head contractors, property management and strata groups, retailers, and facilities management companies across Australia.
How do you ensure compliance and safety on jobs?
All works are carried out by licensed and insured tradespeople, following industry safety standards and any specific compliance requirements set by our clients.
How do you ensure compliance and safety on jobs?
All works are carried out by licensed and insured tradespeople, following industry safety standards and any specific compliance requirements set by our clients.
How do you ensure compliance and safety on jobs?
All works are carried out by licensed and insured tradespeople, following industry safety standards and any specific compliance requirements set by our clients.
Can you integrate with our existing work order systems?
Absolutely. We regularly work with client platforms and portals to receive, manage, and report on jobs, ensuring seamless integration with your processes.
Can you integrate with our existing work order systems?
Absolutely. We regularly work with client platforms and portals to receive, manage, and report on jobs, ensuring seamless integration with your processes.
Can you integrate with our existing work order systems?
Absolutely. We regularly work with client platforms and portals to receive, manage, and report on jobs, ensuring seamless integration with your processes.
Do you cover multiple sites or national portfolios?
Yes. We have the resources and network to service single properties through to multi-site portfolios across different regions.
Do you cover multiple sites or national portfolios?
Yes. We have the resources and network to service single properties through to multi-site portfolios across different regions.
Do you cover multiple sites or national portfolios?
Yes. We have the resources and network to service single properties through to multi-site portfolios across different regions.
Can you handle both reactive and scheduled maintenance?
Yes. We specialise in both — from urgent repairs to long-term maintenance programs that extend asset life and reduce breakdowns.
Can you handle both reactive and scheduled maintenance?
Yes. We specialise in both — from urgent repairs to long-term maintenance programs that extend asset life and reduce breakdowns.
Can you handle both reactive and scheduled maintenance?
Yes. We specialise in both — from urgent repairs to long-term maintenance programs that extend asset life and reduce breakdowns.
What’s the process for becoming a client?
Once you contact us, we’ll review your requirements, prepare a scope of works, agree on terms, and integrate our team into your operations for immediate service readiness.
What’s the process for becoming a client?
Once you contact us, we’ll review your requirements, prepare a scope of works, agree on terms, and integrate our team into your operations for immediate service readiness.
What’s the process for becoming a client?
Once you contact us, we’ll review your requirements, prepare a scope of works, agree on terms, and integrate our team into your operations for immediate service readiness.
Do you work on project-based renovations as well?
Yes. In addition to ongoing maintenance, we also deliver small to medium-scale renovations, refurbishments, and upgrades.
Do you work on project-based renovations as well?
Yes. In addition to ongoing maintenance, we also deliver small to medium-scale renovations, refurbishments, and upgrades.
Do you work on project-based renovations as well?
Yes. In addition to ongoing maintenance, we also deliver small to medium-scale renovations, refurbishments, and upgrades.
Let’s Move Your Business Forward.
Partner with a team that delivers professional, timely, and quality maintenance services every time.